Encore Repair Services offers programs that help our customers maximize profitability on their technology inventories. Many companies are forced to sell their aged and customer returned inventory to brokers and liquidators. These liquidators typically purchase the inventory for pennies on the dollar, sort out the high demand items, and then re-sell the remaining inventory to other resellers. This product passes through the hands of several resellers and brokers before someone refurbishes the non-working equipment, and it ultimately lands at a retailer again.
Encore Repair Services programs have helped our customers lower product returns, improve customer satisfaction, and retain lost profit. Our “Refreshing”TM program prepares “opened” working and non-working merchandise for re-sale in a retail environment. Our program also ensures customer data privacy and E-Waste compliance standards are met. The program also enables our customers to manage product transitions and channel conflict. By hiring Encore to “Refresh” TM their technology products, our customers are able to truly manage product lifecycle from end to end.
Encore’s “Refreshing” capabilities range from repair to professional “retail ready” packaging. Our ability to perform “light touch” repair or board level repair, results in very high product yields. Our commitment to quality and cosmetic appearance differentiates us from others. The finished product speaks for itself. Our customers, and theirs, are continually surprised at the “Like New” condition of the products we restore. Our warranty ensures minimal risk to the reseller, and our low return rates are a validation of the quality of our products.
By contracting Encore your product is returned to you in “Like New” condition, suitable for any retail environment. Our professional sales team has established resale channels that can be leveraged by our clients. This provides our customers with choices and insight to the marketplace that can help maximize recovery. We propose eliminating lost margin by allowing Encore to prepare your returns for resale directly to a consumer again.