Corporate Positions Available

• Job Title: Business Development Representative
• Department: Sales
• Location: Elgin, IL
• Reports To: Director of Outside Sales
• Position Type: Full Time – Exempt

Summary:

Under the leadership of the Director of Outside Sales, the Business Development Representative will act as the liaison between our Marketing and Sales teams. The role will be to seek new business opportunities by contacting and developing relationships with potential customers.

Essential Duties & Responsibilities – In this position you will:

• Qualify leads from marketing campaigns as sales opportunities.
• Contact potential clients through cold calls and emails
• Present our company to potential clients.
• Identify client needs and suggest appropriate products/services.
• Customize product solutions to increase customer satisfaction.
• Build long-term trusting relationships with clients.
• Proactively seek new business opportunities in the market.
• Set up meetings or calls between (prospective) clients and Account Executives.
• Report to the Business Development Manageron (weekly/monthly/quarterly) sales results.
• Stay up to date with new products/services and new pricing/payment plans.

Background/Experience – To qualify for this position, you will need to have:

• Must have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service.
• Proven work experience as a Business Development Representative, Sales Account Executiveor similar role
• Hands-on experience with multiple sales techniques (including cold calls)
• Track record of achieving sales quotas
• Experience with CRM software (e.g., Salesforce)
• Familiarity with MS Excel (analyzing spreadsheets and charts)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• Ability to deliver engaging presentations.
• Experience with TAM’s and Market research to stay up on the industry.
• BSc degree in Marketing, Business Administration, or relevant field
• Microsoft Office skills add PPT.
• Must be able to use, post, research and communicate through LinkedIn

• Job Title: Technician II
• Department: Engineering
• Location: Elgin, IL
• Reports To: Engineer
• Position Type: Full Time – Exempt

Summary:

Under the leadership of the Engineer, the Technician II, carries out responsibilities in troubleshooting electronics, IT and Manufacturing support within our Elgin, IL facility.

Essential Duties & Responsibilities – In this position you will:

• Perform equipment’s preventive maintenance (Testers Preventive Maintenance)
• Inspecting, analyzing, and troubleshooting systems and equipment.
• Repairing or replacing faulty equipment.
• Running tests and interpreting results to make effective recommendations.
• Writing up reports.
• Perform fault analysis

Background/Experience – To qualify for this position, you will need to have:

• Analytical Skills
• Must have a high level of Excel and navigating IT equipment
• Troubleshooting as technician (electronics, IT support or manufacturing support) 
• Writing up reports
• Degree as tech support or electronics technician is a plus

• Job Title: Quality Engineer
• Department: Engineering
• Location: Elgin, IL
• Reports To: Quality Manager
• Position Type: Full Time – Exempt

Summary:

Under the leadership of the Director of Outside Sales, the Business Development Representative will act as the liaison between our Marketing and Sales teams. The role will be to seek new business opportunities by contacting and developing relationships with potential customers.

Essential Duties & Responsibilities – In this position you will:

• Develop inspection methods to analyze product quality.
• Improve product quality by making recommendations for change.
• Work together with relevant teams and departments to improve products.
• Ensure products adhere to company and industry quality standards.
• Brainstorm ideas to create solutions for identified problems.
• Formulate a strategic plan to increase productivity in the business.
• Document results and findings after inspections are carried out.
• Implement a working system to ensure conformity and accuracy in the production process.
•  

Background/Experience – To qualify for this position, you will need to have:

• Bachelor’s degree in engineering preferred.
• Extensive experience in a quality assurance environment required.
• High proficiency in computer technology and systems operations
• Strong knowledge of Microsoft Office applications
• In-depth understanding of industry market trends and conditions
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Able to work efficiently in a team environment.
• 1-3 years of experience as a quality engineer.

• Job Title: Manufacturing Engineer
• Department: Operations
• Location: Elgin, IL
• Reports To: Operations Manager
• Position Type: Full Time – Exempt

Encore Repair Services:

Extend Product Life-Cycles. Minimize Waste. Maximize Profitability.

With over 15 years of experience specializing in high-tech repair services catered to electronic/electrical OEMs, retailers, mobile carriers, and telecom providers. We work with you to meet your organization’s sustainability objectives and deliver solutions for electronic life-cycle management.

We believe transparency is key to establishing trust with our clients. We commit to being progressive, flexible, and innovative, proposing quality and cost-saving improvements while discovering the causes of complex failures. A strategic partnership with Encore empowers our customers to analyze and optimize monetization supporting a sustainable circular economy.

We hold several certifications, including TL9000, RIOS, and Responsible Recycling (R2).

 Objective:

Provide daily support to the technical aspects of the company’s production processes by collecting and analyzing data from production metrics and ensuring the elimination of technical related downtime and product failures. The manufacturing engineer must perform product/machine troubleshooting and repairs, define process improvements to increase efficiencies of the business capabilities, and/or generate cost savings/avoidance to support the annual requirement. He must also serve as a bridge for introducing new processes, machinery and/or products that affect the established goals of the company’s ongoing production.

Responsibilities:

• Analyze production processes, schedules, methods, and other data and then provide management with reports containing the data and statistics to enable management to understand better future requirements needed for the manufacturing process.
• Review and calculate labor, material, and other production costs, along with reviewing schedules and future production requirements to assist management in decision-making.
• Analyze and plan workflow, equipment placement, and space requirements to improve manufacturing efficiency.
• Develops manufacturing processes by studying product requirements; researching, designing, modifying, and testing manufacturing methods and equipment; conferring with equipment vendors.
• Coordinate equipment maintenance and repair services and ensure that the manufacturer’s procedures and instructions are followed to keep production equipment operational.
• Keeps equipment operational by coordinating maintenance and repair services, following manufacturer’s instructions and established procedures, and requesting special service.
• Define process KPI’s and monitor for trend analysis and corrective action plans.
• Train operators on new processes and equipment.
• Install, troubleshoot, and repair manufacturing equipment.
• Test equipment for quality assurance.
• Gathering statistics to assess the efficiency of the production.
• Gathering data and compiling reports to assess the effectiveness of manufacturing procedures.
• Installing new equipment to improve a company’s manufacturing processes.
• Designing new equipment or operational procedures
• Write / Design work instructions and Job Aids to provide a better understanding of the process needs.
• Analyzing costs and inputs of production.
• Developing integrated production and manufacturing systems.
• Designing a company’s infrastructure and Plant layout.
• Increasing the efficiency of financial planning and cost analysis

Qualifications:

• Bachelor’s degree in engineering, or related careers.
• Minimum 5 years experience in industrial processes.
• Critical thinking, problem-solving, and creativity skills.
• Task Management and Supervision skills.
• Advanced Knowledge of PC: Microsoft Office Package.
• Excellent computer literacy and knowledge of design and visualization software.
• Knowledge of Six Sigma, Lean Manufacturing & Process Improvement.
• Microsoft Visio.
• Ability to work under pressure.
• Be able to work as a team.
• Excellent organizational, time management, leadership, and decision-making skills
• Strong written and verbal communication skills
• Detail-oriented to ensure high-quality deliverables.

Corporate Employment Positions