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Summary:
Quality Lead ensures that products and processes meet quality standards. Their duties and responsibilities include supervising employees and evaluating their performance, meeting safety regulations.
Essential Duties & Responsibilities – In this position, you will:
- Supervising and mentoring quality control or quality assurance technicians.
- Track and manage attendance records.
- Maintaining adherence to quality standards, regulations, and procedures.
- First point of contact for any QC or production lead concerns or issues.
- Maintain a positive work environment.
- Ability to motivate, guide, and manage a team of technicians.
- Ability to manage multiple tasks and prioritize effectively.
- Ability to prioritize and resolve work situations.
- Understand and/or help develop strategies to help Associates complete their tasks.
- Assign/direct Associates specific to accomplishing targets.
- Manage workflow with task times and monitor progress.
- Identifying areas for improvement in quality processes and implementing changes to enhance efficiency and effectiveness.
- Providing training and development opportunities for team members to enhance their skills and knowledge.
- Assist shift Supervisor with managing employees as directed.
- Assist HR with injury documentation.
- Ensure all quality employees comprehend safety regulations according to OSHA regulations.
- Collaborating with other departments, such as engineering and production, to ensure quality throughout the product lifecycle.
- Meet attendance standards.
- Must be willing to be on your feet for 8-10 hours daily.
- Must be willing to work overtime.
Background/Experience – To qualify for this position, you will need to have:
- Minimum of 3 years of manufacturing experience.
- Experience working in an ISO certified facility.
- Effective communication skills, both written and oral. In Spanish and English.
- Attention to detail, quality, and accuracy.
- Nice to know stand up and sit down.
- Proven leadership skills.
- Knowledge of Microsoft Office products (especially excel).
- A dedicated and hard worker with a healthy, positive attitude toward individual, team, and company Goals.